Returns & Exchanges
We want you to love your smile, but if you are not 100% satisfied with your purchase, we offer a 30-day money-back guarantee for all unopened and unused products. Please contact our support team to initiate a return or exchange process within 30 days of receiving your order.
Check Eligibility
Ensure your items are in their original packaging, unused, and within the 30-day return window from the date of delivery.
Contact Support
Email our dedicated customer experience team at help@hismileteeth.com with your order number and the reason for your return.
Ship Your Items
Once approved, follow the provided instructions to securely pack your items and send them back to our local distribution center.
Receive Refund
After our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing